Cookie Policy

How we use Cookies

The vanlocks.com website uses Cookies in the following ways: 

Making our website work:

These Cookies are essential so that you can move around the site and log in to your Account. Without them you would be unable to shop on the website or access your account.

Monitoring and improving the performance of the website:

These Cookies collect information about how visitors use the site, e.g. which pages they visit most often and whether they see error messages. The information is aggregated so it does not identify individuals, and we use it only to help us improve the way the website works.

Enabling the features of the website:

These Cookies allow our website to remember choices you have made, such as your user name, and help us provide you with a better, more personal experience. For example, they may allow you to watch a video clip, comment on a blog or add a product review.

Marketing and advertising:

These Cookies are used to deliver adverts that are more relevant to you, as well as to limit the number of times you see a particular advertisement and to measure the effectiveness of advertising campaigns. The Cookies remember that you have visited a website and this information may then be shared with other organisations for advertising purposes. They're also used to enable price comparison sites to work.

What are ‘Flash Cookies’ (or ‘Local Shared Objects’)?

If your browser does not support HTML5 player, vanlocks.com may deliver video content using Adobe Flash Player instead (although you may experience display problems if your browser is unsupported). Flash Cookies are stored on your device in a similar way to other types of Cookie, but they're managed differently by your browser, and if you wish to disable or delete them you can do this through Adobe Flash Player security settings.

A list of the Cookies we use
Below is a list of the Cookies that may be stored on your computer when you visit vanlocks.com and why we use them. They have been categorised based on the International Chamber of Commerce guide for Cookie categories. From time to time we may make changes to this list as we add or remove features from our website.

Name

Purpose, type, and duration

_acloggedin

  • Supports login by Scheduling client if the client has an account.

  • Cookie

  • January 1, 2025

_client_acloggedin

  • Supports login by Scheduling client if the client has an account.

  • Cookie

  • January 1, 2025 

algoliasearch-client-js

  • Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster.

  • localstorage

  • Persistent

AWSALB, AWSALBCORS

  • Improves performance in Scheduling by using one server for the duration of the session.

  • Cookie

  • 1 week

CART

  • Shows when a visitor adds a product to their cart

  • Cookie

  • 2 weeks

CHECKOUT_WEBSITE

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal

  • sessionstorage

  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart

  • Cookie

  • 2 weeks 

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. 

  • Cookie

  • Session

PHPSESSID

  • Securely authenticates a visitor during their checkout in Scheduling.

  • Cookie

  • 1 month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • Cookie

  • 30 minutes

remember_client

  • Remembers Scheduling client’s login details if they have an account.

  • Cookie

  • 365 days 

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account

  • Cookie

  • 3 years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post.

  • localstorage

  • Persistent

squarespace-popup-overlay

  • Prevents the promotional pop-up from displaying if a visitor dismisses it

  • localstorage

  • Persistent

ss_sd

  • Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.

  • Cookie

  • Session

Test

  • Investigates if the browser supports cookies and prevents errors.

  • Cookie

  • Session

TZ

  • Allows a Scheduling client’s appointments to display correctly based on their time zone preferences.

  • localstorage

  • Persistent

Reporting and Analytics 

Cookie Name

Duration

Purpose

ss_cid

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cookieAllowed

30 days

Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies

ss_cpvisit

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

Restricting or blocking Cookies

As you will have seen in ‘How We Use Cookies’ above, some parts of our website need Cookies in order to function correctly. By default, Cookies should be enabled on your computer or device, and although you can ‘disable’ them in your browser this will affect your experience on vanlocks.com You will be limited to browsing, viewing and searching for products but may not be able to make a purchase or log in to your account.If you'd still prefer to restrict, block or delete Cookies from this or any other website, it’s easy to do in your internet browser. Each browser is different, so you’ll need to go to the 'help' menu on your browser and look for how to change your ‘Cookie preferences’. The website www.aboutcookies.org contains comprehensive information on how to do this on a wide variety of browsers.

Disabling advertising Cookies

If you are concerned about behaviourally targeted advertising Cookies (which serve you advertisements based on your use of vanlocks.com and other websites), users based in the EU can visit the following websites to find out more and opt out of advertising Cookies
http://youronlinechoices.eu/http://www.networkadvertising.org/choices/
Users based in the US can visit http://www.aboutads.info/choices/ to opt out of these Third party Cookies.

Your privacy and shared computers

If you log in to vanlocks.com from a shared computer, such as in an internet cafe or from a colleague’s computer at work, Cookies may cause your email address to display in the login field to anyone who uses the site on that computer after you. You can avoid this by clearing the Cookies stored by the web browser. The option to do this can normally be found within your browser ‘tools’ preferences